Head office for Europe & Our Franchise Business

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We like to stay close to our customers. And our Berkeley Square offices are within strolling distance from our stores in London’s West End. Everything the city has to offer is on our doorstep – from shopping on Oxford Street to the open spaces of Green Park and Hyde Park. They all add to the appeal. And since we’re close to the Tube (Piccadilly, Bakerloo and Central Lines), we’re really easy to reach.

Our other site in Rugby is home to our European Shared Services team, which includes Finance, GAP Tech & a range of other corporate departments. The office is based at our European Distribution Centre which is located at the M1 & M6 interchange and is well served by national rail.

The Distribution Centre was purpose built in 2001 & houses 637,000 square feet of warehouse space that acts as the vital link between the factories where our merchandise is made and our store network throughout the UK, Ireland & France.

Rugby itself is a vibrant and thriving market town offering good local amenities. The closest large city is Coventry with Leamington Spa, Birmingham and Leicester all less than 30 minutes away, while the Warwickshire countryside that surrounds the site is closer to hand.

Everyone at both locations adds to our own unique sense of style – and their drive, ambition, commercial thinking and creative ideas are at the heart of our exciting European strategy. To see where you could fit in, have a closer look at our different departments and what they do:

European Merchandise Planning
Always thinking ahead, our planning teams take the financial lead. Keeping our stores full of the products our customers love is their priority. They create long-term financial plans to support product strategies & make sure we maintain profitable inventory levels. They also ensure which products are best for each of our store locations so we can optimise our customers' desires wherever we are. Their in-season stock management, as well as planning for future products, supports our Design & Buying teams to create balanced collections that keep us at the forefront of fashion – & in healthy profit.
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European Merchandise Distribution & Inventory Strategy
Making sure the right clothes in the right sizes and at the right time get from our Distribution Centre to our stores is the task of our Distribution & Inventory Strategy function.

Our Distribution professionals create, co-ordinate, communicate and execute pre- and in-season allocation strategies, working closely with our stores, buyers and planners. Our Inventory Strategy team adds the science to the art of inventory management, providing statistical and mathematical insight around forecast and processes, while our Store Planning team drives inventory productivity in each store to maximise range and capacity, giving our customers the best possible choice.
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Public Relations
Read about Gap in the press? That's the work of our PR department who are the first point of contact for European fashion editors and journalists. They work hard to maximise positive press coverage, encourage fashion editors to photograph and write about Gap's collections and to make the brand relevant in the world of fashion. Creating events and collaborations to keep Gap cool and front-of-mind, positioning the brand to excite fashion editors, managing corporate messaging, creating exciting events for customers in-store and overseeing our support of European charities, the team's goal is to make sure that the brand's always being talked about.
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Creating impressions. Marketing consists of a broad range of activities, including advertising, brand strategy and Visual Merchandising. Our teams plan and create ad campaigns, plus posters, in-store marketing and builds relationships with customers through a variety of media.
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Human Resources
It all starts with our people. Human Resources (HR) includes Compensation & Benefits, Employee Relations, HR Systems and Development, Learning & Development and Recruiting.
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Real Estate
The Real Estate Team manages Gap’s high quality store portfolio across the UK & Ireland in a variety of towns and cities consisting of a mixture of our Womens, Mens, Kids and Baby brands. They maximise the potential of the existing fleet of stores as well as exploring new property opportunities. Always looking to improve returns and drive new business ventures, they deliver exciting changes to real estate activity through their knowledge and expertise of new retail developments and Gap’s local customers.
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As you’d expect, Finance is at the heart of the Gap European business, maintaining financial control and influencing decisions to maximise profitability and create a climate for sustainable growth. Our Finance team is split between our London and Rugby offices and areas include FP&A, Close Accounting, Payroll, Treasury, Tax, Procure to Pay, Commercial and Planning.
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GAP TECH are based at our Rugby & London offices and is responsible for meeting the IT needs of the entire Gap Europe business. The function also has strong links with our global IT network. As effective IT systems play ever increasingly crucial roles in today’s marketplace, our IT function is central to our competitive advantage & in helping grow our European business. Positions range from Architecture, Business Applications Support to Project Management & Service Delivery with customer service at the heart of every role.
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Strategic Alliances – The Story of our Franchise Business
Strategic Alliances was created in 2005, and since that time Gap Inc. has experienced significant international growth. This success has enabled us to bring our brands to new customers around the world through our Franchise partnerships. In this way we are able to work together to bring global customers our iconic products with unrivalled local market expertise.

Our first franchise store opened in Singapore in 2006, and we recently reached the milestone of opening our 250th store in Panama, and most recently we opened our first stand alone store in Mexico. We now reach 35 countries outside of North America, Europe, Japan & China, and over the next few years, the Strategic Alliances business will reach new markets to bring our brands to life.
This makes Strategic Alliances one of our fastest growing businesses and an exciting place to work. It’s our brand ambassadors, who, through their highly developed cultural awareness and entrepreneurial spirit, work & grow the culture of our Strategic Alliances family.

European Distribution Centre
The products have been designed and created and are now ready for distribution to the Gap European store network. Our European Distribution Centre facility in Rugby plays a key role in getting the product from the international vendors to the stores and our end customers in the right quantities and at the right time. Efficiency, accuracy and a commitment to exceeding our customers’ expectations are the cornerstone of our business unit, and of course everybody has a role to play in doing this in the most cost effective manner.
Modern, purpose built & semi-automated, the roles within the Distribution Centre are as varied as our product line-up. A value-driven high performance culture exists, ensuring an efficient & engaged workforce meets the needs of our store network & our customers.
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